What are Managed Agentic Solutions?

Maximize Uptime, Minimize Your Overhead

Deploying agentic AI is a significant step, but maintaining and continuously optimizing these intelligent systems requires specialized expertise and ongoing effort. Our Managed Agentic Solutions offer a complete operational wrapper around your AI workforce, handling everything from routine monitoring and troubleshooting to performance tuning and security updates, while the systems reside on your chosen infrastructure.

This service is designed for organizations that want to leverage the full power of agentic AI without the burden of building and maintaining a dedicated internal MLOps team. We ensure your autonomous agents operate securely, efficiently, and effectively 24/7 on your cloud or on-premise environment, allowing your internal teams to remain focused on core business functions and strategic growth. You own the infrastructure; we own the operational excellence.

Our Comprehensive Management Framework

Proactive Oversight, Continuous Improvement on Your Infrastructure

Service 1: Proactive Monitoring & Health Checks

Description: We implement 24/7 monitoring of your agentic systems on your infrastructure, tracking performance metrics, identifying potential bottlenecks, and conducting regular health checks. Our systems detect anomalies and potential issues before they impact your operations, ensuring maximum uptime.

Focus: Preventing disruptions and ensuring continuous agent availability within your environment.

Service 2: Performance Optimization & Retraining

Description: Agentic models require continuous learning. We analyze agent performance data, identify areas for improvement, and manage the retraining and fine-tuning of underlying AI models, all within your operational environment. This includes data preparation, model validation, and A/B testing new agent behaviors.

Focus: Ensuring agents consistently deliver optimal results and adapt to evolving conditions on your platform.

Service 3: Security & Compliance Management

Description: We continuously monitor the security posture of your agentic systems and their data integrations within your infrastructure. This includes managing access controls, applying security patches, auditing agent activities for compliance, and ensuring adherence to data privacy regulations (e.g., VPC Service Controls, CMEK, IAM best practices) as they apply to your hosted solution.

Focus: Protecting sensitive data and maintaining regulatory adherence within your control.

Service 4: Integration & API Management

Description: We manage the integrity of integrations between your AI agents and your core business systems (ERPs, CRMs, DMS) on your platform. This includes API monitoring, error handling, and ensuring seamless data flow, as well as managing any third-party vendor API integrations.

Focus: Ensuring seamless interoperability and reliable data exchange within your system.

Service 5: Incident Response & Troubleshooting

Description: Our team provides rapid incident response for any operational issues within your hosted environment, including diagnosis, resolution, and root cause analysis. We minimize downtime and ensure swift recovery, documenting all steps.

Focus: Rapid issue resolution and minimal operational disruption on your platform.

Service 6: Reporting & Strategic Insights

Description: We provide regular, transparent reports on agent performance, efficiency gains, and operational metrics. Our insights highlight opportunities for further automation or optimization, ensuring continuous alignment with your strategic objectives, with full visibility into your hosted solution's performance.

Focus: Providing visibility and driving ongoing strategic value from your hosted agents.

Key Benefits of Managed Agentic Solutions

Benefit 1: Reduced Operational Overhead

Description: Leverage our MLOps expertise without needing to build and staff a dedicated in-house team, significantly cutting costs associated with infrastructure management, monitoring, and troubleshooting.

Benefit 2: Maximize Agent Performance

Description: Benefit from continuous optimization and expert fine-tuning, ensuring your AI agents consistently deliver peak efficiency and accuracy within your control.

Benefit 3: Enhanced Security & Compliance

Description: Rest assured that your intelligent systems are operating within the strictest security protocols and regulatory guidelines, mitigating risks while maintaining your hosting preference.

Benefit 4: Focus on Core Business

Description: Free up your valuable internal talent to concentrate on strategic initiatives, innovation, and direct customer engagement, rather than AI operational complexities.

Benefit 5: Scalability & Reliability

Description: Our robust management framework ensures your agentic solutions can scale with your business demands on your chosen infrastructure, providing unwavering reliability.

Why Choose ZeroStone for Managed Agentic Solutions

Your AI, Our Expertise, Seamless Operations

ZeroStone's Managed Agentic Solutions combine our deep expertise in building agentic AI with world-class MLOps and cloud engineering capabilities. We offer a "Navy SEAL-grade" operational standard, ensuring your AI workforce is always performing at its best, securely and efficiently on your infrastructure. We empower you to harness the full power of agentic AI as a true competitive advantage, with expert operational management.

Ready to Transform Your Business with Agentic AI?